I. Introduction
Hebei Xinfeng New Material Technology Co., Ltd. (hereinafter referred to as "we" or "the company") attaches great importance to user privacy and personal information protection. This privacy policy is designed to explain to you how we collect, use, store, and protect your personal information when you visit our website ([specific website domain]), as well as the relevant rights you enjoy.
II. Scope of Application
This privacy policy applies to the personal information you provide when visiting our website and the information interaction generated through various functions and services of the website. However, it does not include information collected through other means (such as offline activities, telephone communication, etc.), unless otherwise specified.
III. Information Collection
Information provided by you voluntarily
When you register, log in, place an order, fill out a questionnaire, post comments, or participate in interactive activities on our website, you may voluntarily provide some personal information, such as name, gender, date of birth, contact information (such as mobile phone number, email address), shipping address, payment information, etc.
Information automatically collected by us
When you browse our website, we will automatically collect some technical information, including your IP address, browser type, operating system version, access time, browsing history, device identifier, etc. This information helps us understand user behavior habits and website usage, so as to optimize website performance and provide a better user experience.
IV. Information Use
Providing products and services
Use the personal information you provide to provide you with products and services on our website, including but not limited to product display, sales, order processing, delivery, customer support, etc.
Communicate with you about matters related to products and services, such as order confirmation, shipping notifications, after-sales service, customer consultation answers, etc.
Improving user experience
Analyze and study user usage behaviors and preferences to optimize the design, layout, functions, and content of the website and improve website usability and user satisfaction.
According to your interests and preferences, provide personalized recommendations and services and display products, information, or advertisements that you may be interested in.
Marketing and promotion
With your consent, send you relevant information about our company's products, services, promotional activities, news and information, etc., so that you can keep abreast of our latest developments in a timely manner.
Conduct market research and analysis to understand market demands and trends and provide a reference basis for our marketing strategies.
Data statistics and analysis
Conduct statistics and analysis on website access data, user behavior data, etc., to evaluate the operational effectiveness and business development of the website and provide data support for the company's decision-making.
V. Information Storage
Storage period
We will determine the storage period of personal information according to legal requirements and business needs. Generally, we will store your personal information during your use of our products and services and within the period required by relevant laws and regulations.
When you cancel your account or request the deletion of personal information, we will delete or anonymize your personal information within a reasonable period in accordance with the provisions of relevant laws and regulations.
Storage location
The personal information you provide will be stored on servers located within the territory of the People's Republic of China. If, due to business needs, your personal information needs to be transferred overseas, we will strictly follow the provisions of laws and regulations and take necessary security measures to ensure that your personal information is fully protected.
VI. Information Sharing
Sharing with affiliated companies
In order to provide you with more comprehensive and high-quality products and services, we may share your personal information with our affiliated companies. However, we will ensure that affiliated companies follow the provisions of this privacy policy and use your personal information only within the necessary scope.
Sharing with third-party service providers
We will cooperate with third-party service providers to provide you with relevant functions and services of the website, such as payment processing, logistics and delivery, data analysis, marketing and promotion, etc. In this case, we may share some of your personal information with third-party service providers according to business needs. However, we will require third-party service providers to strictly abide by confidentiality agreements and ensure the security of your personal information.
Sharing required by law
Under the requirements of laws and regulations or the mandatory requirements of government departments, we may share your personal information with relevant departments in accordance with the law.
VII. Information Security
Technical measures
We have adopted a series of reasonable and effective technical measures to ensure the security of your personal information. For example, we use encryption technology to encrypt and store user personal information during transmission and storage to prevent information from being stolen or tampered with; we regularly conduct security inspections and vulnerability repairs on the website's servers and systems to ensure the security and stability of the website.
Management measures
We have established a sound information security management system and defined the responsibilities and authorities of various departments and personnel in information security management. Conduct strict background checks and security training for staff involved in user personal information to improve their information security awareness and confidentiality awareness.
Emergency response measures
We have formulated an information security emergency plan and established an emergency response mechanism for possible information security incidents. Once an information security incident occurs, we will take timely measures to handle it, reduce the impact on users, and report to relevant departments in accordance with the requirements of laws and regulations in a timely manner.
VIII. Your Rights
Right of access and correction
You have the right to access the personal information you provided on our website and have the right to request us to correct any errors or inaccuracies. You can exercise this right by logging into your account or contacting our customer service staff.
Right to deletion
Under the premise of compliance with laws and regulations, you have the right to request us to delete your personal information on our website. You can exercise this right by canceling your account or submitting a deletion request to us.
Right to restrict processing
In some cases, you have the right to request us to restrict the processing of your personal information. For example, when you have objections to the legality of our processing of your personal information, you can request us to suspend the processing of your personal information until the problem is resolved.
Right to data portability
Under the premise of compliance with laws and regulations, you have the right to request us to provide your personal information provided on our website to you in a structured and common format so that you can transfer it to other data controllers.
Right to object
You have the right to object to our processing of your personal information for certain legitimate reasons (such as marketing purposes). You can exercise this right by sending us an email or contacting our customer service staff.
IX. Protection of Minors
We attach great importance to the protection of personal information of minors. If you are a minor, before using our website and services, please be sure to read this privacy policy accompanied by your parents or guardians, and after obtaining the consent of your parents or guardians, you can use our website and services. We will not intentionally collect personal information of minors unless permitted by laws and regulations and with the explicit consent of parents or guardians.
X. Changes to the Privacy Policy
We may revise this privacy policy from time to time according to legal requirements, business development needs, or other factors. The revised privacy policy will be posted on our website and take effect from the date of publication. Before revising the privacy policy, we will prompt you of the revised content and effective date through appropriate means (such as website announcements, email notifications, etc.). Please pay attention to checking the latest version of this privacy policy when using our website and services to understand how we protect your personal information.
XI. Contact Us
If you have any questions, comments, or suggestions about this privacy policy, or if you find any problems with our processing of your personal information, please feel free to contact us through the following methods:
Company name: Hebei Xinfeng New Material Technology Co., Ltd.
Contact address: Pingxiang County, Xingtai City, Hebei Province
We will serve you wholeheartedly and reply to your request within a reasonable time.